Terms And Conditions



By using the Website you agree to be bound by these Terms.


We reserve the right to:

Update these Terms which will be notified to you via a good announcement of the Website. It is your duty to watch out for such changes. The changes will apply to the use of the Website after we have issued announcement. If you do not agree with the new Terms you should not continue to use the Website. If you continue to use the Website after the date on which the change comes into effect, your use of the Website proves your agreement to be bound by the new Terms; and change or withdraw, (only for a short time) or permanently, this Website and the material contained within (or any part) (without anybody being told) to you and you confirm that we will not be possibly going to you for any change to or withdrawal of the Website or its contents.


You warrant that:

the personal information which you are needed/demanded to provide when you register is true, (very close to the truth or true number), current and complete in all respects; and you are not (pretending to be) any other person or thing/business

The products (bought something for money) on this site are for private and domestic use only and are not for re sale. You will tell us immediately of any changes to the personal information by e-mailing or telephoning our customer service representatives at:

e-mail address: admin@zoja.ae
tel: +447849494978


We will treat all your personal information as private and will only use it (going along with/obeying) our Privacy Policy.

When you shop on this Website, we will ask you to input personal details in order for us to identify you, such as your name, e-mail address, billing address, delivery address, credit card or other payment information. We confirm that this information will be held by us (going along with/obeying) the registration we have with the Data Commissioner’s office.


To make sure that your credit, debit or charge card is not being used without your permission, we will validate name, address and other personal information supplied by you during the order process against appropriate third party (computer files full of information).

We take the risk of internet illegal dishonesty/stealing (by lying) very seriously. With the amount/quantity of fake/illegal (because of lying and stealing) credit card transactions increasing, we make every effort to secure/make sure of all orders are completely checked using the information already supplied. There is a possibility we may contact you to make added/more security checks and we ask for your co-operation to enable us to complete them. We will not tolerate fake/illegal (because of lying and stealing) transactions and such transactions will be reported to the (clearly connected or related) people in charge.

By accepting these terms and conditions you give permission for/agree to such checks being made. In (doing/completing) these checks personal information given by you may be told (to people) to a registered Credit Reference (service business/government unit/power/functioning) which may keep a record of that information. You can be sure that this is done only to confirm your identity, that a credit check is not (did/done/completed) and that your credit rating will be unaffected. All information given by you will be treated securely and strictly (going along with/obeying) the Data Protection Act 1998.


The Website may only be used for lawful purposes and in a lawful manner. You agree to obey all related laws, laws and rules (related to/looking at/thinking about) the Website and its use. You agree not to upload or transmit through the Website:

any computer viruses or anything else designed to interfere with, interrupt or disrupt the (usual/ commonly and regular/ healthy) operating procedures of a computer; andany material which is (related to lies that damaged someone’s reputation), offensive or of an obscene character


You agree to fully (protect against damage or loss of money), defend and hold us, and our officers, directors, workers and suppliers, harmless immediately on demand, from and against all claims, losses, costs and expenses, including reasonable legal fees, arising out of any failure (or break) of these Terms by you, or any other (things you owe/things you’re responsible for/disadvantages) arising out of your use of this Website or any other person (using/getting to) the Website using your personal information.


As a convenience to our customers, the Website may include links to other websites or material which is beyond our control. For your information, we are not responsible for such websites or material nor do we review or support/recommend them. We will not be responsible for damage, whether directly or indirectly, for the privacy practices or content of such websites nor for any damage, loss or offence caused or accused (of a crime) to be caused in connection with, the use of or reliance on any such advertising, content, products, materials or services available on such external websites or useful things/valuable supplies.


All orders are subject to acceptance and availability. If the products (that are bought and sold) ordered are not available, you will be told by e-mail (or by other means if no e-mail address has been given) and you will have the option either to wait until the item is available from stock or to cancel your order.

Any orders placed by you will be treated as an offer to buy the products (that are bought and sold) or services from us and we have the right to reject such offers at any time. You admit/recognize/respond to that any automated admission/response/recognition of your order which you may receive from us will not amount to our acceptance of your offer to buy products (that are bought and sold) or services (told people about a business)/(told to people) on the Website. The end of/final opinion of a contract between you and us will happen when we (i) debit your credit, debit card or PayPal account or (ii) dispatch the products (that are bought and sold) to you or begin the services, whichever is the later.


Where you have (bought something for money) the products (that are bought and sold) or services as a person (who uses a product or service) (i.e. for private use instead of business use), please note that you are entitled to cancel any contract completed with us within 14 days from the day on which you buy/own/receive physical possession of the products (that are bought and sold).

If you wish to cancel a contract according to this clause, then please see our Returns Policy for further details of how.


All prices shown are including VAT (only where related – see below) at the current rates and are correct at the time of entering the information onto the system. We reserve the right, however, to change prices at any time (without anybody being told) to you.

If your delivery address is within the UAE, no added/more taxes will be charged to you. If your delivery address is outside of the UAE you may be subject to (taxes collected when things are imported) and taxes (including VAT), which are charged and collected once a delivery reaches your destination country. Any such added/more charges must be carried/held by you. You should note that customs policies and practices change/differ widely from country to country. We recommend that you contact your local customs office for information.

Payment can be made by any major credit or debit card. Payment will be debited and cleared from your account before the dispatch of your good or put into operation of the service to you. 

In the unlikely event that the price shown on the checkout page is wrong, and we discover this before accepting your order (going along with/obeying) clause 9, we are not needed/demanded to sell the products (that are bought and sold) to you at the price shown. We always try and secure/make sure of that the prices of products (that are bought and sold) shown on our Website are (very close to the truth or true number), but (every once in a while) real/honest errors may happen. If we discover an error in the price of the products (that are bought and sold) that you have ordered we will let you know as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If you cancel your order and you have already paid for the products (that are bought and sold), then you will get a full refund.

You confirm that the credit, debit card that is being used is yours. All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to or does not, for any reason, authorise payment to us we will not be possibly going to you for any delay or non-delivery.

If your credit or debit card payment is not processed successfully for any reason, we reserve the right to reattempt to process payment. We will give you at least 48 hours’ (see/hear/become aware of) in advance of any reattempt to process payment by sending an email to the email address you have given to us. If you do not want us to reattempt to process payment, you must cancel your order within 48 hours of us sending you this email.

You may only use one discount code with each order. We reserve the right to reject or cancel any orders where you add more than one discount code to the basket.

We allow you to use discount codes strictly on the terms and conditions upon which they were issued which, among other things, may include terms relating to your (ability to be picked/ability to participate) to use them and a highest possible order value.

Please familiarise yourself with these terms and conditions before you place an order as we reserve the right to reject or cancel any orders which do not obey these terms even if your credit or debit card has been charged. If there is any (unexpected difference, missing thing, or mistake) between the terms and conditions upon which the discount codes were issued and these terms and conditions, the discount code terms and conditions win. A copy of the discount code terms and conditions can be received/be gotten by mailing or telephoning our customer service representatives at:

e-mail address: admin@zoja.ae
tel: +44 7849 494978


The content of the Website is protected by copyright, trade marks, (computer file full of information) and other copyright/patent rights and you admit that the material and content supplied as part of the Website will remain with us or our licensors.

You may retrieve and display the content of the Website on a computer screen, store such content in electronic form on disk (but not any server or other storage device connected to a network) or print one copy of such content for your own personal, non-commercial use, if you keep unharmed and in one piece all and any copyright and private (or unique) (written statements). You may not otherwise reproduce, change, copy or distribute or use for commercial purposes any of the materials or content on the Website.


These Terms form the whole basis of any agreement reached between you and us.